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The satisfaction of our customers is our number one priority. We offer a full refund when the product is unopened and unused and a partial refund when packaging cannot be accounted for. Please note that shipping costs will be borne by the customer. Any returns must be in the original packaging with proof of purchase.

Products under warranty must be handled with care. If the products arrive with visible defects, please take photos and send them to us. We will contact you to clarify all the details.

All direct payment gateways adhere to the standards set by PCI-DSS managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 working days. Please note that due to the state of the global pandemic, orders may arrive later than usual. If your order has not arrived after two weeks, please contact us and we will review the details.

Products are replenished regularly. If a product you want is out of stock, please feel free to send us a message with the product you are looking for in the subject line. We'll notify you when they're back in stock!